Stellenangebote

Wenn für Sie stilvolles Ambiente und gehobenes Gästeniveau ebenso wichtig wie ein Arbeitsplatz an einem der schönsten Meeresküsten Europas sind, dann werden Sie sich in unserem jungem Team sicherlich wohl fühlen.


E-COMMERCE/SALES CO-ORDINATOR

We are currently seeking a passionate and dynamic E-Commerce professional to join the sales and marketing team of a well-established, family run hotel group with properties in Portugal and Switzerland. The ideal candidate should be outgoing, vibrant and an innovative individual who is able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentation and data/performance reports.

Job Description
As an E-Commerce/Sales Co-Ordinator you would be responsible for seeking online marketing opportunities and managing the SEO of the hotels’ websites while bringing revenue to the business. The role will include key responsibilities such as:

  • Develop direct and semi-direct online channels to check and improve the hotels’ Internet presence.
  • Evaluate the performance of the hotel websites with good analytical reports and give suggestions on how to promote and improve, with the intention of increasing bookings and keeping the websites up to date.
  • Monitor, implement and execute the active presence of the properties on Social Media to maximize their online exposure.
  • Monitor and develop e-newsletters pertaining to the properties and maintain all online channels to be accurate and brand compliant.
  • Conduct regular quality assurance audits on the properties descriptive content & images to ensure parity on all channels and integrity with the brand.
  • Identify and evaluate new marketing opportunities to increase direct internet traffic and revenue.
  • Monitor online presence and the position of immediate competitors.


Skills and Experience:

  • An advertising, marketing or communication graduate with work experience in a similar field.
  • Computer literacy is essential with effective communication skills, verbal and written in English, Portuguese and Germany also an advantage.
  • A creative individual with a strategic mind and good computer knowledge and internet skills.
  • The ability to work effectively in a team as well as reliable and self-motivated to work alone.
  • To be customer focused and results driven.
  • The availability to travel abroad and work from home


MASSAGE & BEAUTY SPA THERAPIST

Our spa offers its guests and local clientele a variety of organic treatments and is looking to increase the spa team. Current vacancies are available for a part time therapist (16 hours week) and/or a freelance therapist with the opportunity to earn treatment commission. Certified qualifications are essential with the ability to provide references.

Job Description

Working as an integral part of a small team delivering a variety of organic spa treatments including: facials, massage, deep massage, manicures, pedicures and body treatments plus Reflexology (but not essential). The role will include key responsibilities such as:

  • Start of day opening of the spa and wellness suite
  • End of day spa and wellness suite closure
  • Advising on and taking treatment bookings face to face, by phone and email
  • Meet and greet spa customers in the spa or at the hotel’s main reception
  • Complete and analyse initial consultations forms • Perform single and double treatments according to the hotel’s guidelines
  • Offer aftercare and product sales recommendations
  • Keep product displays stocked and clean
  • Develop a good knowledge of the spa product range (training provided)
  • Contribute sales and marketing ideas with the aim of increasing business revenue


Skills and Experience

  • NVQ Level 3 Beauty Therapy or equivalent qualification
  • At least one year’s experience as a Beauty Therapist, however this may be less for the right candidate
  • Practice of good hygiene standards • Demonstrate excellent customer service skills
  • The drive for exceeding client expectations
  • Friendly, welcoming personality
  • The ability to work effectively in a team as well as reliable and self-motivated to work alone.
  • Good communication skills, verbal and written in English, Portuguese and Germany also an advantage.
  • Be prepared to work shifts including weekends, with some flexibility



RESTAURANT MANAGER

Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

 
Requirements

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Strong leadership, motivational and people skills
  • Financial management skills
  • Fluency in English and a second foreign language; (German preferred)
  • Ability to work under stress and high level of demand;
  • Flexibility to work in shifts

 

COOK

Responsibilities:

  •  Production of a la carte menus, set-menus and buffet;
  • Guarantees the quality of food and service;
  • Reception, storage and preservation of products necessary for the preparation;
  • Monitor stock and place orders when there are shortages
  • Properly generate the time to complete the tasks;
  • Keep a sanitized and orderly environment in the kitchen
  • Proper waste control;
  • Care in the use and maintenance of equipment, machinery and material resources.
  • Passion for the art of well-received and customer satisfaction;
  • Fluent or able to communicate in Portuguese and English;
  • Adaptability and versatility · 

 
Requirements:

  • High school diploma or equivalent; Diploma from a culinary school will be an advantage
  • Proven experience as cook: Between 3 and 5 years
  • Flexibility to work in shifts

 

WAITER/WAITRESS FOR RESTAURANT/BAR

 Responsibilities:

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests


Requirements:

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

 

RECEPTIONIST

 Responsibilities:

  • Attendance to clients, face-to-face, by telephone and e-mail;
  • Check-In and Check-Out procedures;
  • dealing with bookings, as well as respective invoicing
  • Coordination with the Housekeeping and Maintenance departments;
  • Flexibility and availability to work with rotary working hours

 
Requirements:

  •  Preferential experience in charme/boutique hotel
  • Specialized Professional Training and/or University Higher Education in Hotel and / or Tourism (Preferential)
  • Minimum schooling level of 10 year
  • Proven professional experience  in hotel environment or simular functions (minimum 2 years)
  • Good technical knowledge at Microsoft Office (Word, Excel, PowerPoint) and reservation management software
  • Fluent in English and German (Preferential)
  • Strong communication skills, initiative and responsibility
  • Ability to work under pressure
  • Aptitude for a distinguished and refined service, strongly oriented to the client
  • Strong capacity for time management, planning and organization
  • Strong professional appetite for teamwork and goals
  • Good and careful presentation
  • Flexibility, taste for continuous learning and Self motivation
  • Flexibility to work in shifts

 

HOUSEKEEPING

  • Experience in 5 * Hotels
  • Ability to work with little supervision and maintain a high level of performance
  • Customer-oriented and friendly
  • Prioritization and time management skills
  • Working quickly without compromising quality
  • Attention to detail

Bewerbungs-Formular

Vivenda Miranda Highlights

 Zurück
zum Anfang
Durch die Nutzung unserer Website erklären Sie sich mit der Verwendung von Cookies für Analytics und personalisierte Inhalte einverstanden
Schliessen Erfahren Sie mehr